“Finally, someone has modernized cold-reading into something fun and engaging…”– Chris Cox UK Mentalist– TC Tahoe

CONTENTS INCLUDE

1. LAUGHTER

• Do animals experience laughter?
• Chimpanzee laughter
• Rabbit communication
• Dog language
• Benefits of laughter
• Characteristics of human laughter
• Laughter as a social cue
• Laughter as a form of communication
• The contagious nature of laughter
• What triggers laughter?
• The significance of laughter companions
• Techniques to induce laughter
• Preparing to make someone laugh

2. SPEAKING
1. VERBAL LANGUAGE

• The origins of verbal language
• The role of the mouth
• The importance of voice
• Reasons for silence
• Behavior during communication
• Telephone communication
• In-person interactions
• Different speech styles

2. NON-VERBAL LANGUAGE

• Understanding non-verbal cues
• The significance of non-verbal communication
• A vocabulary of non-verbal signals
• Positive body language
• Negative body language
• Transitions in communication
• Brain activity during non-verbal exchanges

3. GESTURES

• Insights on gestures
• Presentation strategies
• Brain origins of gestures
• Self-awareness in gestures

4. FACIAL EXPRESSIONS

• Facial surveys
• Facial features analysis
• Facial structure
• The significance of the eyes

5. NON-VERBAL LANGUAGE OF THE HEAD

• Mouth and lips
• Teeth
• Cheeks
• Chin
• Nose
• Eyebrows
• Eyes
• Ears
• Hair
• Accessories

6. EMOTIONS

• Understanding emotional interpretations
• The emotional spectrum

7. MIRRORING

• Mirroring techniques with children

8. LAUGHTER STYLES

• The ideal laugh
• Suppressing laughter
• Forced laughter
• The cackle
• The giggle
• The haughty laugh
• The chortle
• The slow laugh
• The quick laugh

9. SPEAKING STYLES

• Gruffness
• Gentleness
• Haughtiness
• Raspiness
• Machine-gun delivery
• Smiling voice
• Child-like voice
• Optimal voice

10. WHAT TO LOOK FOR

• The 5 Point Test
• Over-the-phone assessments
• Typical short phone readings

12. HOW TO USE READINGS

• The Sales Edge
• Job interviews
• Seven Signals for Success
• Compatibility assessments
• Predicting the future

13. CULTURAL DIFFERENCES